WhatsApp Business Premium is presented as a great alternative for large companies that need to serve their customers in a comprehensive manner, but it is a shame that its use is still limited. However, we want to tell you that this version of the app is not the only buy telemarketing data way to have a multi-agent WhatsApp and also with a personalized link.
A CRM software can help you greatly with this task. Precisely, the mission of this software is to make your experience as WhatsApp Business expand, it is to give superpowers to the tool.
Offering, for example:
- Multi-agent service: so that your sales team can work with several clients simultaneously from several devices with the same account.
- Chatbot: so you can answer your customers 24/7 with automatic responses to frequently asked questions and routine tasks.
- Real-time monitoring: by the supervisory focus on quality, not quantity team, to continuously improve.
- Chat assignment: in various ways, so your team can work equally.
A good CRM offers additional advantages such as:
- Integration of other messaging apps such as Facebook Messenger and Instagram Direct.
- Features for sending mass messages.
- Metrics, reports and storage of your calendar with labels so you can segment your clients and prospects.
Regarding your custom link, there are tools that can help you with that very easily and for free! We, for example, are fans of wa.pe .
Do you need all this? Discover Whaticket
There are many CRMs on the market that offer to completely transform your customer service management via WhatsApp. We recommend Whaticket. Our multi-agent software has everything to transform your company’s day-to-day operations using WhatsApp Business as a base, and make your conversion rate go through the roof.
The important thing is that your customers’ experience is optimal, that they no longer have to wait hours for a response and that there is agility and fluidity in the work team. It’s a win-win!
That’s why we offer you:
- Serve your customers on different taiwan data devices with the same WhatsApp number.
- Receive all your WhatsApp, Instagram Direct and Facebook Messenger messages in a centralized inbox.
- Get quick answers thanks to a chatbot that is always active.
- Have metrics and reports at hand.
- Perform real-time monitoring of your customer service agents.
We are talking about an even more advanced version of the application that is in beta and is expected to be fully available soon. Perhaps this upgrade has everything you are looking for to unlock a new level of customer service for your business, but since it is not yet fully available, perhaps other alternatives that offer similar facilities can also work for you. Let’s see!